Certificación de Sistemas de Gestión

Certificación de Sistemas de Gestión

¿Por qué certificar?

Hoy en día, algo muy común puede ser que los clientes demanden a su proveedor un certificado de sistema de gestión. La certificación es una verificación independiente de la efectividad del sistema de gestión de los procesos que desarrolla una compañía. La certificación ofrece repetidas evaluaciones independientes realizadas por expertos con experiencia y ayuda a descubrir problemas y a ofrecer ideas para desarrollar posibles mejoras. Por último y no por ello menos importante, un auditor también puede ser un instrumento que ayude a impulsar con mayor facilidad ciertos cambios en el sistema de gestión para cualquier tipo de proceso.

Integrated management systems

Calidad productiva, impacto medioambiental, seguridad laboral, seguridad informática, consumo de energía...

Estos son parámetros fundamentales que una empresa debe gestionar. Frecuentemente, algunas medidas encaminadas a la mejora de uno de los parámetros puede negativamente afectar a otro parámetro; un sistema integrado de gestión hace posible encontrar una solución óptima en las áreas de inversiones, cambios de procesos o gestión de los recursos humanos.

Inversiones

Basados en nuestra experiencia, hemos visto como la adquisición de nuevos equipamientos productivos y especialmente su recambio, influyen de forma significativa en las operaciones de la empresa tanto en el corto como en el largo plazo. Cuando se cuenta con los requisitos del nuevo equipo, necesariamente se debe de hacer una evaluación íntegra del impacto en los parámetros de calidad del área productiva, consumo de energía, impacto medioambiental y riesgos en la seguridad del trabajo.

Cambios de procesos

Cuando se están dando cambios en los parámetros fundamentales de producción, normalmente por razones de optimizar sus configuraciones, la empresa está perdiendo tiempo en averiguaciones y pruebas. Cuando se tiene una planificación y gestión integrada, el proceso de optimización se hace significativamente abreviado y sencillo.

Recursos humanos

La selección, el entrenamiento, la motivación y la gestión del personal suponen un coste bastante significativo cada vez más alto. Un enfoque integrado de sistemas puede ayudarnos a conseguir considerables ahorros.

Product certification

Product trialing and testing is a fundamental condition for determining its characteristics from the perspective of qualitative parameters, environmental impact or any risks in its use by consumers. The requirement for attaining parameters by trialing a standard product logically leads to the subsequent requirement for ensuring the same parameters in the entire production run.

System certification

Management system certification is basically a compromise between testing a product piece by piece and economical criteria. System certification is a set of measures for ensuring an unchanging environment and processes, ensuring the preservation of the parameters of the tested standard unit.

Compromise or optimization

And it is the combination of the certification of a product type with a systems approach that is the compromise as well as optimal solution between ensuring top quality and keeping internal costs at a competitive level.

Certification and marketing

Today, a certificate is not a competitive advantage, it is usually a necessity. A benefit is the fact that in our external audits we pay attention to the linkages between marketing and the production management system. In our opinion, marketing must primarily create the requirements for the management system, not only for the quality management system, but also management system of the environmental impacts and other parameters. Global customers are starting to take into account not only the quality of the product that they have purchased, but also under which conditions the product was produced in relation to the environment and employee work conditions.

Certificates and the end-consumer.

Certificates and certification systems were primarily implemented in relations between customers and suppliers on a company level, and later they evolved as a condition for public tenders. For a long time the end-consumer did not care whether the company has or does not have a certificate. But according to the latest research, the end-consumer frequently notices the existence of certificates when browsing company websites, and it is frequently a deciding criterion when purchasing the company’s products, especially in cases where the company’s brand is not well known by the public.

Development of certification in the world

The most frequently certified system is the quality management system. At the present time, certification according to the ISO 9001 norm makes up approximately 80% of all systems certifications in the world. And if only 10 years ago it was Europe that was the domain of certification, it is now being discovered by Asia, as 24% of the total number of certificates issued in the world were issued in China alone. Our company reflects this situation and our branch in Hong Kong is available for the Chinese market.

Future of systems certification

The management system is the foundation of any company’s success. The basic plan-do-check-act principle exists in every prospering company, and this cycle characterizes the systems approach without regard for which standards the company abides by. Just like the maintenance of financial accounting, the systems approach is an essential company management tool. The future of external audits is a question. If an external audit is not considered a formality, it is always beneficial for the company; our customers have convinced us of this.